Privacy & Cookies Policy
1. General Provisions
This Privacy Policy sets out the principles for processing personal data and the use of cookies in connection with the use of the Soferia online store and other websites belonging to the Soferia brand.
The controller of personal data is:
Soferia Gruszczyński Sp.k.
ul. Ciechocińska 22
02-924 Warsaw, Poland
The Controller processes personal data in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”),
- the Act on the Provision of Electronic Services,
- the Electronic Communications Law,
- other applicable regulations concerning personal data protection.
The Controller exercises particular care to protect the privacy and security of personal data provided.
2. Scope, Purposes and Legal Basis for Processing Personal Data
The Controller may process the User’s personal data for the following purposes:
a) Order fulfillment
- conclusion and performance of the sales agreement,
- payment processing,
- product delivery,
- contact regarding the order,
- handling complaints and returns.
b) Contact with the User
Data may be processed in order to respond to messages sent via the contact form, e-mail or telephone.
c) Marketing and newsletter
With the User’s consent, the Controller may send newsletters, information about promotions, new products and interior inspiration.
d) Marketing automation, analytics and profiling
The Controller uses tools enabling analysis of User activity, personalization of content and automation of marketing communication.
3. Data Recipients and Entrusting Data Processing
The Controller may entrust data processing to entities supporting the operation of the Store, including:
- hosting providers,
- courier companies,
- payment operators,
- providers of analytical and advertising services,
- providers of mailing systems and marketing automation.
The Controller uses the system:
Edrone Sp. z o.o.
ul. Lekarska 1
31-203 Kraków, Poland
NIP: 6762482064
KRS: 0000537197
for the purpose of:
- sending newsletters,
- e-mail and SMS communication,
- conducting marketing campaigns,
- communication automation,
- analysis of User behavior,
- personalization of marketing content,
- abandoned cart recovery.
4. Transfer of Data Outside the European Economic Area
Some entities cooperating with the Controller may process data outside the European Economic Area. The Controller applies appropriate safeguards required by the GDPR.
5. Data Retention Period
Personal data is stored:
- for the period necessary to perform the agreement,
- for the period required by law,
- until marketing consent is withdrawn,
- until an objection to processing is raised.
6. User Rights
The User has the right to:
- access data,
- rectify data,
- erase data,
- restrict processing,
- data portability,
- object,
- withdraw consent,
- lodge a complaint with the President of the Personal Data Protection Office.
Contact:
[email protected]
7. Cookies and Tracking Technologies
The Store uses cookies and similar technologies for the purpose of:
- ensuring proper operation of the website,
- statistics,
- marketing and remarketing activities,
- personalization of advertisements.
The following may be used within the Store:
- Google Analytics,
- Google Ads,
- Meta Pixel,
- Pinterest Tag,
- Edrone tracking codes.
Edrone tracking codes are used for:
- statistics analysis,
- marketing communication automation,
- personalization of offers,
- conducting e-mail, SMS and social media campaigns,
- abandoned cart recovery.
8. Data Security
The Controller applies appropriate technical and organizational measures ensuring protection of personal data.
9. Changes to the Privacy Policy
The Controller reserves the right to introduce changes to this Privacy Policy.
10. Contact
For matters concerning personal data protection:
[email protected]